In an increasingly digital world where AI can handle transactional conversations, dealership employees must improve at what they already do best: providing expertise and building meaningful connections in the way that only humans can.
But you’re busy–and how would you train employees in active listening and quality responses, anyway?
The Herohub Virtual Sales Coach offers a solution, simulating real-world conversations like overcoming objections, presenting service maintenance options, or upselling accessories. It even pushes back and challenges your employees, just like real customers do. After each practice, the Virtual Sales Coach provides instant, tailored feedback to help your employees improve with every interaction.
Through two modes–Practice Mode and Sales Mode–employees can roleplay with the Virtual Sales Coach on their own or record their real-world interactions for analysis. Either way, they receive a tailored scorecard ranking them on skills including active listening, making tailored recommendations, explaining benefits, asking questions, and obtaining commitment. Plus, it’s easy to use–just log in and practice.
One of our participants says that the Herohub Virtual Sales Coach helps him “kickstart my brain in the morning–it’s the closest training we have to an actual customer interaction and it allows me to play through scenarios that we have to deal with on a day-to-day basis.”
If AI can replicate surface-level empathy, your employees must go deeper. That takes training, practice, and investment–and the Herohub Virtual Sales Coach can help you get there. Check out the Virtual Sales Coach here.
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