Situated amidst Tennessee’s scenic beauty, Bob’s House of Honda stands as a testament to the enduring power of family business and customer-centric values. This third-generation powersports dealership has been serving motorcycle enthusiasts since 1968, with a story that begins with a simple brake cable.
It all started when Bob’s grandfather needed a replacement part for his work scooter. That fateful visit to a local Honda dealership sparked an idea that would grow into a thriving family business. Now, over five decades later, Bob’s House of Honda continues to uphold the principles of personalized service and community engagement that have been its hallmark since day one.
While primarily known for their Honda offerings, the dealership has adapted with the times, incorporating popular brands like Polaris over the years. However, what truly sets Bob’s House of Honda apart isn’t their inventory—it’s their approach to customer service.
“We’re not flashy, and we don’t have a lot of bells and whistles,” Bob explains. “But we shake our customers’ hands when they walk through the door. We’re old-fashioned, and that’s what keeps our core customers coming back.”
This commitment to personal connections extends beyond the showroom floor. Bob’s House of Honda is deeply involved in the local community, supporting riding chapters, the Christian Motorcycles Association, local blood banks, and various charities. They take pride in engaging with organizations that matter to their customers, fostering a sense of community among powersports enthusiasts.
For Bob, the most rewarding aspect of the business is the relationships built over the years. “We meet people from all walks of life,” he says. “It’s a fascinating experience.”
While the dealership has earned its share of industry accolades, including Polaris awards and spots on Honda Dealer Councils, Bob measures success differently. “You can have a wall full of awards,” he notes, “but if the customers don’t have a good experience, those awards don’t hold value.”
Instead, Bob’s House of Honda takes pride in their longevity and the steady stream of referrals from satisfied customers. It’s this word-of-mouth reputation that truly showcases their commitment to excellence.
As they look to the future, Bob’s House of Honda continues to balance time-honored traditions with necessary adaptations to the changing marketplace. But one thing remains constant: their dedication to providing an unparalleled customer experience.
For powersports enthusiasts in Tennessee looking for a dealership that treats you like family, Bob’s House of Honda offers a refreshing return to the values of personalized service and community connection. It’s more than just a place to buy a motorcycle—it’s a local institution where relationships are built on trust, expertise, and a shared love for the open road.
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