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Build a Market-Leading Dealership Brand: Create the Reputation That AI Surfaces and Customers Choose

Presented by: Brian Croft, Herohub Performance Coach & Julia Mosemann, VP Strategy, Herohub
Date: Wednesday, May 6, 2026
Time: 12PM Eastern
Location: Zoom Webinars
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WEBINAR DETAILS

What you'll gain

Today’s customers do not just search for dealerships. They research, compare, read reviews, and form opinions before they ever make contact.
Increasingly, that process is also being shaped by AI-powered search and recommendation tools. That means your dealership’s online presence is no longer just a marketing asset. It is part of how your brand gets evaluated, surfaced, and chosen.
In this webinar, Brian and Julia will show how top-performing dealerships are turning their online presence into a true competitive advantage.
This webinar is ideal for: Dealership owners and partners, dealers thinking about succession or exit planning, growth-minded operators building long-term wealth, and dealers who want to reduce owner dependency and risk.
Real-World Valuation
How customers and AI are evaluating your dealership before first contact, and what they see before they ever reach out.
Reputation Beyond Star Ratings
Why your online reputation goes far beyond a review score and what it really says about your dealership.
AI Search and Dealership Visibility
How AI-powered search is influencing which dealerships get chosen and which get ignored.
What Builds a Trusted Brand
The key drivers behind a dealership becoming a trusted brand, not just another option in the market.
Using AI to Improve Reputation
How to proactively monitor, manage, and improve your dealership’s reputation using AI-powered insights.

Meet your presenter: Brian Croft

Brian Croft began his career in powersports dealerships, gaining firsthand experience in sales, operations, and driving performance on the showroom floor. He later helped dealers optimize the customer journey through platforms like Cycle Trader and Motohunt, strengthening the path from online discovery to in-store purchase. Brian has also worked at leading OEMs including American Honda Motor Company and KTM North America, giving him a full-industry perspective on what actually works at the dealer level. Today, as a Performance Coach at Herohub, he helps dealers bring clarity, accountability, and disciplined execution to their teams.

Meet your presenter: Julia Mosemann

As Vice President of Strategy at Herohub, Julia leads the intersection of brand, technology, and partnership. With a sharp focus on helping OEMs and dealer networks adapt to a rapidly evolving landscape, Julia drives initiatives that integrate emerging tools—like AI—with brand strategy and customer experience.
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Frequently asked questions

Everything you need to know about our webinar.

How long will the webinar last?

30 minutes! We keep webinars under an hour because we know how busy your schedule is.

How do I get the meeting link?

For those that register, you will get an email the morning of that includes the meeting link.

Does it cost anything?

Nope! That's the great thing about our webinars – you get valuable content (that's normally priced at a premium) for free!

Will it be recorded for me to watch?

Yes, it will be recorded, but only those that join the DealerHero 20 Group Advantage will receive access to the entire recording.If you're not in the 20 Group Advantage, only part of it will be posted on our YouTube channel for you to watch!

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