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Building a Sales Process That Drives Predictable Growth

Presented by: Josh DeMoe, Director of Performance Groups & Strategic Partnerships, Herohub
Date: Wednesday, August 5, 2026
Time: 12PM Eastern
Location: Zoom Webinars
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WEBINAR DETAILS

What you'll gain

Most dealerships have a sales process. The real question is whether it is clearly documented, consistently followed, and measurable enough for managers to coach.
Without a common process, every salesperson handles customers differently. Follow-up becomes inconsistent, CRM activity is difficult to evaluate, and managers are left measuring results without understanding the behaviors that produced them.
Join Josh DeMoe for a practical webinar on building a sales process that improves team effectiveness, dealership profitability, and the customer experience. You’ll learn how to turn each stage of the customer journey into a clear and repeatable process, and create the daily accountability needed to keep the team moving toward its goals.
Document and implement a clear nine-step sales process that every team member can understand and follow
Measure performance at each stage of the process instead of focusing only on units sold
Use scorecards, daily work plans, and morning huddles to create consistent accountability
Improve CRM documentation, outbound activity, appointment-setting, and customer follow-up
Identify individual performance gaps and coach the specific behaviors that need improvement

Meet your presenter: Josh DeMoe

Josh DeMoe is dedicated to helping powersports dealers build stronger businesses through operational excellence, leadership development, and peer collaboration. With more than 27 years of experience in the powersports industry, Josh has built his career across dealership operations, sales, finance, fixed operations, and executive leadership before transitioning into dealer consulting.Prior to joining Herohub, Josh served on the Dealer Operations Consulting team for Harley-Davidson Motor Company, Inc., partnering with more than 125 dealerships across the country to improve profitability, operational performance, and leadership effectiveness through strategic planning, data-driven coaching, and performance management. Today, he leads performance groups, facilitates dealer collaboration, and works alongside industry partners to help dealership teams achieve sustainable growth, stronger cultures, and measurable business results.
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Frequently asked questions

Everything you need to know about our webinar.

How long will the webinar last?

45 minutes! We keep webinars under an hour because we know how busy your schedule is.

How do I get the meeting link?

For those that register, you will get an email the morning of the webinar that includes the meeting link.

Does it cost anything?

Nope! That's the great thing about our webinars – you get valuable content (that's normally priced at a premium) for free!

Will it be recorded for me to watch?

Yes, it will be recorded, but only members of our DealerHero 20 Groups will receive access to the entire recording. If you're not in our 20 Group, only part of it will be posted on our YouTube channel for you to watch!

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