MOBILE SERVICES

Manage your mobile service network

Unite your network of service centers or independent providers with customers who are seeking installation, repair, and maintenance services.

Contact our team
illustration of mobile service technician and customer

How it works

A full suite of service-focused solutions

1

Purpose-Built Business
Management System

Allows service providers, dealers, and admins to manage all aspects of their mobile services business in a brand-controlled environment.
Receive and manage leads directly in the platform
Unify existing business in a single dashboard
Schedule appointments based on current provider and customer availability
Service provider dashboard showing upcoming appointments and customer data at a glance
View of app screen that allows customers to select which service they want for their vehicle

2

Customer Mobile App

Connects customers with available mobile service units and allows them to manage their service history and communicate with technicians about their service request(s).
Request service from a marketplace of available local providers
Review completed work and submit payment for services directly in mobile app
Maintain a history of completed service requests

Key Features

Designed for seamless
mobile service

Screenshot of mobile service selection

Brand-Controlled Services & Pricing

Choose providers’ available services and set base pricing.

Scheduling Features

Match mobile service delivery, maintenance, and repairs with customer and service provider availability.
Screenshot of customer schedule selection for mobile service
Example of provider ratings and sales data

Provider Performance Tracking

Track sales, customer satisfaction ratings, manage participating providers and create custom reports and analytics.
Detailed Features

Robust features for customers, providers, and brand admins

Customer Features

Service Provider Features

Admin Features

Real-time enrollment for service provider(s)/dealer(s)

Customer account/profile creation and management

Geofenced service provider search

Service request diagnostic tool

Scheduling features that match mobile service units with customer availability

Service provider satisfaction ratings

Two-way messaging and administrative notifications

Ability to offer pre-defined, brand-controlled services and pricing

Parts & Accessories inventory tracking

Full invoice creation and management

Mobile invoice payment processing

Provider performance & reporting dashboard

Admin Portal to manage participating providers and create custom reports/analytics

Customer & service provider usage metrics & reporting

Cross-sell/up-sell ecommerce capability

Third-party content and advertising integration

Platform & user interface customizations

Customer Features

  • Customer account/profile creation and management
  • Geofenced service provider search
  • Service request diagnostic tool
  • Scheduling features that match mobile service units with customer availability
  • Service provider satisfaction ratings
  • Two-way messaging and administrative notifications
  • Full invoice creation and management
  • Mobile invoice payment processing

Service Provider Features

  • Real-time enrollment for service provider(s)/dealer(s)
  • Geofenced service provider search
  • Service request diagnostic tool
  • Scheduling features that match mobile service units with customer availability
  • Service provider satisfaction ratings
  • Two-way messaging and administrative notifications
  • Ability to offer pre-defined, brand-controlled services and pricing
  • Parts & accessories inventory tracking
  • Full invoice creation and management
  • Mobile invoice payment processing

Admin Features

  • Real-time enrollment for service provider(s)/dealer(s)
  • Customer account/profile creation and management
  • Two-way messaging and administrative notifications
  • Parts & accessories inventory tracking
  • Full invoice creation and management
  • Provider performance & reporting dashboard
  • Admin Portal to manage participating providers and create custom reports/analytics
  • Customer & service provider usage metrics & reporting
  • Cross-sell/up-sell ecommerce capability
  • Third-party content and advertising integration
  • Platform & user interface customizations
Herohub logo
Solutions
Ecommerce
Catalog & Fitment
Mobile Services
Strategy & Consulting
Expertise
Powersports
Automotive
Outdoor Power Equipment
Manufacturing
Work
About